Privacy Policy

Last Updated: November 1, 2025

Romegamart Sales and Service (“Company,” “we,” “our,” or “us”) operates the website https://roservice.romegamart.com/ (the “Website”).
We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and related services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

We collect and process different types of personal and non-personal data to deliver high-quality RO and Water Purifier products and services.

a. Personal Information

We may collect the following personal details:

Full Name
Email Address
Phone Number
Address or Service Location
Details related to your RO or water purifier service request
Payment-related details (if applicable)

b. Automatically Collected Data

When you visit our website, we may automatically collect certain information through cookies, analytics, and tracking tools, such as:

IP address
Browser type and version
Device type and operating system
Referring URLs and pages visited
Date, time, and duration of your visit

2. Use of Collected Information

We use the collected data for legitimate business purposes, including:

Providing and managing our RO and water purifier products and services
Processing service requests and orders
Communicating with customers regarding support or inquiries
Improving the functionality and user experience of our website
Sending promotional messages, offers, and updates (only if you consent)
Ensuring compliance with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and gather usage data.
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We employ appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive to ensure complete security, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

6. Data Sharing and Disclosure

We respect your privacy and do not share, sell, rent, or trade your personal data with any third parties.
Your information is used solely by Romegamart Sales and Service and its authorized personnel for internal purposes related to customer service and business operations.

7. Your Rights and Choices

You have the right to:

Access and review your personal data that we hold
Request correction or update of inaccurate data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for receiving promotional communications

To exercise these rights, please contact us using the details provided below.

8. Links to Third-Party Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or the content of such third-party sites.
We encourage you to review the privacy policies of those websites before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
All updates will be posted on this page with the revised date at the top. Continued use of our services after such updates constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Romegamart Sales and Service
Email: support@roservice.romegamart.com
Website: https://roservice.romegamart.com/